Privacy Policy

1) Information we collect

When you submit checkout and account forms, we collect information needed to coordinate your order and access.

• Contact details (name, email, phone).
• Order and customization details (items, selected options, notes, and related configuration data).
• Shipping details (city, address lines, postal code if provided, country).
• Account and activation details when relevant (store/account activation context and login profile data).
• Files you submit through the platform, including uploads connected to orders or operational workflows.

2) How we use information

• Create and manage order requests and internal production coordination.
• Coordinate shipping and delivery updates.
• Support account login, role-based access, and activation/invite flows.
• Provide operational communications (for example, order status notifications).
• Maintain service reliability, security checks, and platform troubleshooting.

3) Service providers and processors

We use third-party infrastructure and messaging providers to operate the platform:

• Supabase for application data, authentication-related records, and file storage.
• Resend for transactional email delivery.

These providers process data on our behalf to support core platform operations.

4) Browser storage and local persistence

The storefront uses browser storage (including localStorage) to keep certain client-side state, such as cart contents and customizer/share-related drafts, so your session can continue between page refreshes on the same device.

5) Retention and security

We keep information for as long as needed to run operations, keep audit records, and resolve disputes. Retention may vary depending on data type and legal/operational needs.

We apply practical safeguards appropriate for this platform stage, but no method of storage or transmission is guaranteed to be fully secure.

6) Contact and reporting

For privacy questions or concerns, contact the team operating the store where you placed your order and include your order reference when available.

You can also review our Terms of Service and Cookie Policy.